Used Pump Truck Buying FAQ

All machines in our fleet have been under our direct management since purchase. We maintain complete operational logs including pump hours, maintenance records, and repair history — generated by our own team, not reconstructed after the fact.

We provide a full digital health report with every machine, and we take full responsibility for the accuracy of every data point.

No. Our pre-export process is a full mechanical overhaul, not a cosmetic refresh. It includes:

• Full engine inspection and servicing
• Hydraulic system pressure testing and seal replacement
• Boom structure inspection and crack detection
• Replacement of all wear parts (pistons, spectacle plates, delivery pipes)
• Electrical system and remote control verification
• Test pumping under load before shipment

We repaint machines only after all mechanical work is complete and verified.

Yes — that is our standard. Every machine we ship is prepared to be job-site ready upon arrival. Core systems (engine, hydraulic pump, boom) are guaranteed to function properly within the initial startup period.

We also provide our proprietary maintenance SOP and a pre-shipment video walkthrough so your operators know exactly what to expect.

Yes. All machines are shipped with their original HBC remote control systems, tested and verified before export. If the original remote is damaged or missing, we source a genuine replacement before shipment at no additional charge.

Because we are the source. We don't buy machines to resell — we sell from our own fleet. This eliminates the middleman margin that most trading companies add.

Our prices reflect the actual cost of the machine plus our preparation and export process. We don't inflate prices to create room for "discounts." What you see is what it costs.

We accept Telegraphic Transfer (T/T) as our standard payment method. Typical terms are:

• 30% deposit upon order confirmation
• 70% balance before shipment (after pre-shipment inspection)

For established buyers or repeat orders, we may offer flexible terms. Please discuss with our team directly.

No. Our quotations are fully itemized and include the machine price, pre-export preparation cost, inland transport to port, and sea freight (if requested). We clearly separate FOB and CIF pricing so you know exactly what you're paying for.

Import duties, local taxes, and customs clearance in the destination country are the buyer's responsibility — and we'll help you estimate these costs upfront.

Our prices are set based on the actual cost of the machine and preparation. We don't inflate margins to create negotiation room. However, for bulk orders (2+ machines) or established relationships, we can discuss volume pricing. Contact us directly to talk through your requirements.

Concrete pump trucks are typically shipped as RoRo (Roll-on/Roll-off) cargo or in open-top containers, depending on machine dimensions and destination port facilities. We work with experienced heavy machinery freight forwarders who handle the entire export process.

We manage all export documentation: Bill of Lading, Commercial Invoice, Packing List, and Certificate of Origin.

Typical timeline from order confirmation to destination port:

• Pre-export preparation: 15–25 days
• Sea freight to Southeast Asia: 7–14 days
• Sea freight to Middle East / Africa: 20–35 days
• Sea freight to South America: 30–45 days

Total lead time is typically 30–60 days depending on destination and vessel schedule.

We handle all export customs clearance from China. Import customs clearance in the destination country is the buyer's responsibility. However, we provide all necessary documentation and can connect you with local customs agents in major markets if needed.

We provide a complete export documentation package:

• Commercial Invoice
• Packing List
• Bill of Lading
• Certificate of Origin
• Machine inspection report
• Pre-shipment photos and video

For specific country requirements (e.g., SONCAP, COC), please contact us in advance.

We offer a practical startup guarantee: within 30 days of shipment, core systems (engine, main hydraulic pump, boom structure) are guaranteed to function properly. If a major failure occurs due to our preparation oversight, we provide free diagnostics and necessary core replacement parts.

We do not cover wear parts, consumables, or damage from improper operation.

Contact us via WhatsApp and we'll connect you directly with one of our hydraulic or electrical engineers — not a customer service agent. We respond within 2 hours on business days.

For complex issues, we arrange a live video diagnostic session where our engineer walks your operator through troubleshooting in real time.

Yes. We maintain a comprehensive parts supply network for SANY and Zoomlion pump trucks. We supply both genuine OEM parts and high-quality aftermarket alternatives. Parts are shipped internationally via DHL/FedEx or sea freight depending on size and urgency.

Quote: within 24 hours of receiving your request (machine model, part name or photo).

Delivery: standard wear parts via express shipping arrive in 3–7 business days to most countries. Large assemblies may take 7–14 days depending on destination.

Yes. Every machine comes with our proprietary maintenance SOP — a practical guide developed from 10+ million cubic meters of real pumping experience. We also offer remote training sessions via video call for your operators and maintenance team.