OUR COMMITMENT

After-Sales Commitment

Remote Troubleshooting by Fleet Technicians

Support is handled by fleet technicians and engineers who work with used pump trucks in our own China rental fleet.

Share photos, videos, fault codes, or symptoms. We help identify likely causes and suggest the next repair step remotely.

Long-Term Parts Sourcing Support

Most available machines on this site are Zoomlion, so our parts support focuses on common Zoomlion parts and reliable alternatives.

For other major Chinese pump truck brands, send the model and nameplate so we can check availability case by case.

Pre-Shipment Preparation & Startup Support

Before shipment, we check key systems including engine startup, main hydraulic pump, boom structure, and basic electrical functions.

If a preparation oversight affects initial startup under the agreed sales terms, we provide remote diagnostics and core parts support.

Maintenance Notes & Operating Guidance

We share practical notes from our own rental fleet operation.

Before delivery, we can provide available maintenance notes, inspection photos, operation reminders, and usage suggestions for your team.

PARTS CATALOG

Spare Parts Support

Backed by our 50+ pump truck rental fleet, we help source common Zoomlion pump truck parts and reliable alternatives. For other major Chinese brands, send the model and nameplate for case-by-case checking.

ORDER PROCESS

How to Order Parts

To reduce mismatch risk, every parts request is checked by brand, model, nameplate photo, and part image before quotation.

Submit Your Request

Contact us via website form, WhatsApp, or email.

✓ Machine brand, model, and year
✓ Nameplate photo or damaged part image (recommended)

Expert Matching & Quotation

Our engineers match your request within our supply system and provide:

✓ Exact part options (genuine or aftermarket)
✓ Full quotation including shipping cost
✓ Delivered within 24 hours

Confirmation & Payment

After approval, payment is completed via secure bank transfer (T/T).

Fast Global Dispatch

Your parts are on their way with full tracking.

✓ Standard parts: shipped within 1–3 business days via DHL/FedEx
✓ Large components: arranged via optimized air or sea freight
✓ Full logistics tracking provided until delivery

Looking for a Used Concrete
Pump Truck?

Tell us your required boom length, brand and budget. We will share suitable options and inspection details.

Send Inquiry Chat on WhatsApp
WARRANTY

Used Equipment Support Policy

Transparent, Practical, and Reliable Coverage

Clear Support Scope for Used Pump Trucks
Buying used equipment is different from buying new. Natural wear is part of its value. We do not make unrealistic promises. We focus on pre-export preparation, transparent data, and clear support terms.

Initial Startup Support

Within 30 days after arrival at the destination port, we provide remote startup diagnostics for key systems, according to the agreed sales terms.

✓ Engine assembly
✓ Main hydraulic pump system
✓ Boom structure

If a major issue is linked to our preparation oversight, we provide free diagnostics and necessary core parts support under the agreed sales terms.

Transparent Machine Data

We take responsibility for the machine data we provide. Available operating hours, inspection notes, and maintenance records are shared honestly and are not altered by us.

Warranty Exclusions

This warranty does not cover:

✓ Wear parts and consumables (pipes, pistons, filters, oil, etc.)
✓ Damage caused by improper operation
✓ Lack of maintenance
✓ Use of low-quality fluids

Need Technical
Support?

Our technical team replies within 2 hours on business days. You will hear from someone who works with pump trucks, not a generic support agent.

WHATSAPP 8617513254412
RESPONSE TIME Within 2 hours
Contact Support Chat on WhatsApp